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Transform are the market leaders for cosmetic surgery, and turned to Rowan to help them make the most of their database. Amongst a series of successful projects was an offer of £300 worth of non-surgical treatments with every breast surgery booked.
By creating a personalised, clear and eye-catching direct mail piece - containing a unique discount voucher for each recipient - Rowan helped Transform to achieve an impressive Return of Investment of 3787%, with a 3.5% response rate on a mailing to 11,700 customers.
Attractive figures for a breast surgery offer - with on-going potential benefits for repeat purchases in the non-surgical treatment sector.
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